Browse all discussion posts based on their category
Discussion Categories
Business
Travel
Entertainment
News
Food
Products
Services
Humor
Scams
Other
Can't find the Answer you were looking for? 
  
Question
2241 page views
FreshUniversityLaundry aka "heavenlyexpress2010" on ebay
  • Reviews
    0 Reviews
  • Answers
    1 Answer

5/13/2010 11:47 AM (PST)

I purchased an Ebay item from FreshUniversityLaundry (also called "heavenlyexpress2010" on Ebay) and I have not receive the item. I attempted to contact the seller through various emails and Ebay. Obviously, the seller has not responded so I contacted Ebay several times and the issue has not been resolved. Therefore, I have contacted Paypal to file a complaint. I have no idea what to do next.

» Send Kudo  |  » Private Message  |  » Mark as Spam
 
Replies: 5
  • Reviews
    5 Reviews
  • Answers
    738 Answers

5/13/2010 1:44 PM (PST)

Hi Quinn,

Did you open an "official" case with eBay against the seller? Their protection policy covers qualified transactions paid through approved payment methods (one of them being PayPal), but it must be opened within 45 days of the transaction. You can open a case by logging into your account and clicking on "Resolution Center" or using this link: http://resolutioncenter.ebay.com/

Good luck!

» Send Kudo  |  » Private Message   Is this helpful? (1)   (0)
  • Reviews
    0 Reviews
  • Answers
    1349 Answers

5/13/2010 2:07 PM (PST)

Quinn,

Was the seller FreshUniversityLaundry, heavenlyexpress2010 or was it a private party?

Let me know so I may further assist you.

» Send Kudo  |  » Private Message   Is this helpful? (0)   (0)
  • Reviews
    0 Reviews
  • Answers
    1 Answer

5/13/2010 2:16 PM (PST)

I'm not sure if I correctly replied to the questions so I will reply here again.

Erin,
Thank you. Yes, I filed an official complaint to Ebay but I never received an answer. I filed a complaint with Paypal today and they responded that they will investigate.

Mari,
Thank you for responding. Paypal sent the payment to "Fresh University Laundry". However, the seller's Ebay name is "heavenlyexpress2010".

» Send Kudo  |  » Private Message   Is this helpful? (0)   (0)
  • Reviews
    5 Reviews
  • Answers
    738 Answers

5/13/2010 2:19 PM (PST)

Quinn,

The investigation process on PayPal's part may take up to 60 days. If you run into any problems, please let me know.

» Send Kudo  |  » Private Message   Is this helpful? (1)   (0)
  • Reviews
    0 Reviews
  • Answers
    1349 Answers

5/13/2010 3:00 PM (PST)

Quinn,

It sounds like it was a transaction with a private party. I would await PayPal's results of their investigation. Hopefully they will be able to get your money back.

» Send Kudo  |  » Private Message   Is this helpful? (0)   (0)
Page Top ↑
What's your opinion?
Enter Your Reply
  You must register or sign in to your user account before posting on Ask The Community.
 
 
© Copyright 2017 TrustLink All Rights Reserved.